Frequently asked questions

Yes. On-site surveys and basic raw water measurements (hardness, TDS, pH, pressure) are free in Istanbul and Ankara. Accredited laboratory analysis is arranged for industrial projects when needed.

Flow rate, raw water analysis, target quality, automation, materials and installation conditions. After the survey we provide the proposal and price in a written technical report.

Standard products and chemicals usually the same day; systems requiring a survey shortly after the visit.

Surveys, installation and service from Istanbul and Ankara; industrial projects, membranes and chemicals nationwide and for export.

Discounts for cash and bank transfer, credit card instalments and rental options for businesses.

Yes. We repair, maintain, refurbish and replace media in domestic and industrial systems of any brand.

Scheduled checks and testing, filter and consumable changes, salt and chemical tracking, adjustment, a written report every visit and priority repairs.

Typically carbon every 12–24 months, sand and anthracite every 3–5 years and softener resin every 5–8 years, depending on water quality.

Usually sediment and pre-carbon every 6 months, post-carbon and mineral filters yearly and the RO membrane every 2–3 years.

The membrane reduces most minerals, so a final mineral/alkaline stage adds calcium and magnesium back and balances taste.

Pumpless models run on mains pressure. Pump models run a low-power pump only while filling the tank.

Softened water is for use and process; for drinking water we recommend reverse osmosis.

Industrial systems typically recover 60–80%; antiscalant and array design can raise it.

Yes, with oxidation, filtration, softening, RO and UV stages selected from a water analysis.

Yes. Antiscalant, chlorine, salt, carbon and pool chemicals on scheduled deliveries with volume pricing.

Yes, SDS and technical data sheets are provided on request.